Privacy Policy

Thank you for visiting “SP Search” which is part Questa.com.au Pty Ltd (“Questa”) together with all content on the site including sub-domains and other websites operated by Questa or its affiliates (“Questa” and the “Site” respectively). Your privacy is important to us. To better protect your privacy,
we provide this privacy policy (“Privacy Policy”) explaining our online information practices about the way your information is collected and used at this Site. This Privacy Policy applies also to information that Questa collects and receives from visitors or users of the Site. This Privacy Policy forms part of the Terms of Use available at https://questa.com.au/terms.php

Consent and modification

By using this Site, you consent to the terms of our Privacy Policy and to Questa’ processing of Personal Information for the purposes set forth herein. If you do not agree to this Privacy Policy, do not use our site and/or any of our services. Our privacypolicy is subject to change at anytime without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This privacy policy is incorporated into and subject to the Terms of Use.

Introduction

We respect your privacy online and recognize your need for appropriate protection and management of any personally identifiable information (“Personal Information”) you share with us.

“Personal Information” means any information that may be used, either alone or in combination with other information, to personally identify an individual, including, but not limited to, a first and last name, personal profile, a home or other physical address, an email address or other contact information.

Any information, video, image, data, text, documents, or other content posted at your direction onto a public area of the Site becomes publicly published content and will be available to all users of the Site even if such content contains Personal Information. Please note that if you publish your contact information, you may receive unsolicited messages from users and visitors to the Site. We encourage you to publish only information you are sure you want to be accessible to anyone.

Currently, we do not require you to provide Personal Information in order to have access to information available on our site. However, in order to provide you with certain productsand services given through the Site (including the browser extensions services), you must create an account (“Account”) and provide us with your email address, a password that you will use for your Account and other specified information.

Certain products and services given through the Site may require a fee. In order to use such services you will be required to pay an applicable fee as published on the Site. We may use a third party payment processing company in order to collect such fee and you will be required to provide such third party certain personally identifiable information such as your name, billing address and credit card information. Such third party’s use of such information will be governed by its privacy policy provided, however, that we use reasonable commercial efforts to limit such third party’s from using your information for any other purpose.

Use of demographic profile data your information

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our services, inform you about our offers, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our Website.

We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, orincome level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

The way we use your personal information

If you submit Personal Information to us through the Site and/or its services, then we will use your Personal Information to improve our services to you, to contact you and to identify and authenticate your access to the Site’s services that you are authorized to access.

We may transfer your Personal Information within Questa or to Questa’ third-party authorized service providers, but only to provide or to offer you services through the Site and to personalize your experience on the services. Note that your information may be transferred to other jurisdictions worldwide.

We may provide Personal Information and non-personally identifiable information to our subsidiaries, affiliated companies, or other third parties for the purpose of processing such information on our behalf mainly for statistic purposes. We require that such parties maintain the confidentiality of such information.

We may also use your email address to send updates, a newsletter or news regarding our services. You may choose not to receive email of this type by following the unsubscribe link contained in the email provided, however, that you will not be able to opt out of receiving notifications regarding systems updates, service announcements or other administrative messages regarding the site’s services (including the browser extensions services).

We may disclose your Personal Information or any information you submitted via the Site and its services if we have a good faith belief that disclosure of such information is helpful or reasonably necessary to
(i) Comply with any applicable law, regulation, legal process or governmental request,
(ii) Enforce any agreements we may have with you including investigations of potential violations there of,
(iii) Detect, prevent, or otherwise address fraud or security issues,
(iv) Protect against harm to the rights, property or safety of Questa, its users, yourself or the public,
(v) To respond to claims that any content published on the Site or the services violates any right of a third-party,
(vi) To respond to claims that unauthorized information (e.g. phone number, name, etc.) of a third-party has been posted on the Siteor the services,
(vii) When Questa is undergoing any change in control, including by means of merger, acquisition or purchase of all or substantially all of the assets of Questa,
(viii) Pursuant to your approval, in order to supply certain services you have requested from Questa,
(ix) To let our partners, affiliates and authorized service providers to serve you with commercials, or
(x) To collect, hold and manage your Personal Information through a third party’s cloud based services, as reasonable for business purposes, which may be located in countries outside of your jurisdiction.

We, independently and/or via our authorized service providers, may collect Anonymous Information (as defined below) during the use of the Site and its services including when you use any Extensions (as defined in the End User License Agreement) downloaded from Questa’ servers. We may use Anonymous Information or disclose it to third party service providers, to improve our services, to enhance your experience with the Site and its services and to offer new services of Questa from time to time. We may also disclose Anonymous Information (with or without compensation) to third parties, including advertisers and partners, for purposes including, but not limited to, targeted advertisements.

Anonymous Information means information which does not enable identification of an individual user, such as aggregated and analytics information about the use of our site and the use of the Site’s services (like any Extensions generated on Questa’ servers) including but not limited to user’s browser type,operating system type and user’s IP address

Cookies and other tracking technologies

When you access or use the Site, Questa may use industry-wide technologies such as “cookies” and Flash (or similar technologies) which stores certain information on your computer (“Local Storage”) and which will allow us to enable automatic activation of certain features, and make your experience on the Site and its services much more convenient and effortless. A “cookie” is a small text file that may be used, for example, to collect information about Site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a Site user. The cookies used by the Site are created
per session, does not include any information about you. Most browsers allow you to control cookies, including whether or not to accept them, how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. However, if you block or erase cookies, or change the settings of Flash, your online experience may be limited.

Referal

We also request our customers to provide us with email addresses of their friends if they wish to use our referral system. This will help us in sending your friends a request on your behalf to join our website. You can also invite all the contacts of your email or other SNS accounts if you wish to, in one go. We assure you that we DO NOT store any username, password and other login details of you or any account you wish to import any contact from.

Choice

You may choose whether or not to provide Personal Information to Questa. The notices we will provide where Questa collects Personal Information on the Site should help
you to make this choice. If you choose not to provide the Personal Information we request, you can still visit the Site, but you may be unable to access certain options, offers, and services that
involve our interaction with you.

Access Accuracy

To the extent that you do provide us with Personal Information, Questa wishes to maintain accurate Personal Information. You may check your profile and add information, delete information or correct any incorrect information we have.

Third Party Links

Questa may have certain third party links or advertisements. These third party hyperlinks are not affiliated to Questa and thus, Questa does not accept any liability for any loss, harm or dispute arising out of the information provided to them by you.

We also reserve the right to promote and publicize our website and related services through other websites, web pages and blogs. These websites may ask for and collect anonymous and non-personally identifiable information about you. We SHALL NOT be held liable for any breach or loss of information arising out of the scenario. We DO NOT share any personally identifiable data with these third party websites.

User can always decide not to allow us to use your information with third party services by sending a mail at info@questa.com.au.

Third party service providers

We retain the right to employ and use services of third parties to facilitate and improve our services. We may outsource some part of our technical or related work in order achieve better efficiency and service quality. We assure you that only the data which is essential to smooth functioning of their part of the website will be provided to them. They are under contractual obligation not to disclose any information that we provide to them to any third party without prior approval from us, which in turn, will be approved by you.

We may share your information with our associates, sister and affiliate companies and business partners. You can always rescue yourself from the same by sending a request at info@questa.com.au.

SP Search may be partnered with one or more search engines to provide search results for its users. The privacy policies of these search providers can be found below; https://www.verizonmedia.com/policies/sg/en/verizonmedia/privacy/index.html

Security

We take a great care in maintaining the security of the Site, its services and your information and in preventing unauthorized access to it through industry standard technologies and internal procedures, including through the use of tokens and encryption mechanisms. However, we do not guarantee that unauthorized access will never occur.

Chiltren's Privacy

The Site is not structured to attract nor intended for children under the age of 18. Accordingly, we do not intend to collect any Personal Information from anyone we know to be under 18 years of age. If you are under the age of 18, you may not use this Site and its services and you may not provide us with any Personal Information of yours.

In the event of merger sale or bankruptcy

In the event that Questa is acquired by or merged with a third party entity, we reserve the right to transfer or assign the information we have collected from our users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, we may not be able to control how your Personal Information is treated, transferred, or used. In any of the circumstances described in this paragraph, the information will be subject to the privacy policy of the purchaser orassignee.

Commitment

We are committed to protecting your privacy. Protecting your privacy online is an evolving area, and Questa’ Sites are constantly evolving to meet these demands. If you have any comments or questions regarding our Privacy Policy, please contact us at info@questa.com.au. While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as possible.

Compliance with Law

We ensure 100% cooperation is offered to law enforcement agencies and legal officers in order to ensure that highest possible compliance with law is achieved. We reserve the right to disclose any information about you or which you have provided to us when a legally sustainable request is received by us. You will be notified in advance regarding the same.

Breach of privacy policy

Questa reserves absolute right to terminate, temporarily disallow or suspend any account/profile or delete certain contents from any profile or public domain within the ambit of this website if the said account or any content posted in it or by it is found to be against our privacy policy. The adjudication of any breach or dispute shall be done in accordance with Terms of Use.

Exception to Non Disclosure and Privacy of Data

We assure you that we employ all the information collected from you, beit personally identifiable or not, for legal purposes and to make website experience and usage better for you. We reserve the right to disclose any of the information or all of it in following scenarios-:

We have reasons to believe that such disclosure is necessary for enforcement of law, court order, police warrantetc.

When such disclosure is required for maintenance and protection of public health andorder.

When such disclosure is necessary to restorelawful rights of anotheruser.

When we have reasons to believe in good faith that our website is being utilised in order to commit a crime or civil wrong.

When your actions on Questa are in violation of our privacy policy, terms of use and reviewing and posting guidelines or when such disclosure is essential to protect SP Search’s rights and interests.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Tell us

We are always here to listen to your problems, feedback, questions and suggestions. Please write to us at info@questa.com.au

Questa.com.au Pty Ltd